Short answer
Painting and decorating is different from most trades that live on Google. There is no burst pipe, no dead boiler, no 2am call-out. Practically every job is planned and considered: a living room that needs freshening up, a full house repaint before selling, a tired exterior, a feature wall, a landlord turning a flat around between tenants. The customer has time, and they use it. They look at photos, they read reviews, and they picture you in their home for a few days before they ever pick up the phone.
That changes what a good Google Business Profile has to do for you. It is not about being reachable in a panic; it is about looking like the decorator whose finish they want and whose team they can trust. This guide is built around exactly that, starting with the thing that moves the needle most for painters: showing your work.
Your photos are your shop window
For a decorator, photos are not a nice extra. They are the product. A customer cannot tell a sharp cutting-in line or a flawless sprayed door from a description, but they can see it in a picture in a second. Most decorators upload three fuzzy shots and stop. The ones who win the good jobs treat their profile like a working portfolio and keep feeding it.
- 1
Lead with before-and-after pairs
A tired, dated room next to the clean, freshly painted result does the selling for you. Pair them up so the transformation is obvious. Do the same for exteriors: a weathered, peeling front next to crisp new render or woodwork is the single most persuasive thing you can post. - 2
Show the finish up close
Add close-ups that prove the standard: a clean line where wall meets ceiling, a smooth sprayed door or staircase spindle, neat wallpaper seams, a cut-in edge around a socket. This is the detail a picky customer is actually judging you on, and it is what separates you from a rushed job. - 3
Include the whole room and the whole house
Wide shots let people imagine their own space. Show full rooms, hallways and staircases inside, and complete house fronts outside so they can see kerb appeal. A mix of close detail and full scenes reads as a real, capable decorator rather than one lucky corner. - 4
Show that you protect the home
A photo of dust sheets down, furniture covered and edges masked before you start quietly answers the biggest worry a customer has: mess. It tells them you will leave the place as clean as you found it, which reassures people far more than saying so. - 5
Keep adding after every job
A profile with a fresh photo most weeks looks active and busy; a profile last touched two years ago looks like a decorator who has stopped working. Make a habit of snapping the finished job and uploading a couple of shots before you pack the van.
Take the photo before you tidy up your phone
Categories that describe decorating work
Your primary category is one of the strongest signals Google uses to decide which searches you appear in, so it should match the work you most want. For a painter and decorator that is almost always “Painter”. Secondary categories then describe the other things you do, but only add ones you genuinely offer.
- Primary: “Painter”.The one that matters most. Don't hide it under something vague like “Contractor” or “Handyman”.
- “Wallpapering service” if hanging paper is a real part of what you do.
- “Plasterer”if you skim and prep walls rather than just paint what's already there.
- “Drywall contractor” if you board and finish walls before decorating them.
The mistake is over-adding. Bolt on ten categories you barely touch and you dilute the signal and look inconsistent. Pick the handful that are honestly you. The free GBP category finder shows what similar decorating businesses near you are using, which is a useful sanity check before you commit.
Set a service area, not a home address
You work at the customer's property, so you are a service-area business. That means you should hide your address and list the towns and areas you actually cover. Showing a home address customers never visit, or a virtual office or PO box, is a well-known trigger for a suspension, and losing the profile hurts far more than any ranking worry.
- List the real areas you travel to, not a whole county you would never realistically drive across for a day's decorating.
- Keep your name, address and phone number identical on your website, van, quotes and any directory listings. Mismatches make Google trust you less.
Reviews that win decorating jobs
Anyone letting a decorator into their home for days is really asking two questions: is the finish good, and will they make a mess of my house? Photos answer the first. Reviews answer the second, so steer them toward the reassurance that actually closes the job.
- Ask for the specifics that matter. A review that mentions dust sheets, tidy work, clean lines, furniture protected and the place left spotless does more than any five-star rating with no words.
- Ask at the reveal. The moment a customer sees the finished room and is genuinely delighted is when they will happily write something warm and detailed. Ask then, not a week later.
- Make it one tap. Send a direct review link, or keep a review QR code on your quote and in the van. See how to get more Google reviews for the full routine.
- Reply to every review. A calm, gracious reply, even to the odd critical one, tells the next reader you are professional and easy to deal with.
Interior all year, exterior in season
The profile details decorators overlook
Google rewards a complete, honest profile, and each field is another chance to reassure a careful customer:
- Services with real detail.Don't just put “painting”. List the actual work: interior painting, exterior painting, wallpaper hanging, spray finishing, woodwork and staircases, feature walls, plaster prep. It helps Google and the customer understand your range.
- A plain business description. Say what you do, the areas you cover, and your experience in the trade. No keyword stuffing, just an honest summary of the decorating you take on.
- Attributes that are true. Turn on the genuine ones, such as free estimates and the payment methods you accept. They show as helpful badges and answer questions before they are asked.
Mistakes that cost decorators jobs
These come up again and again on decorating profiles, and every one is avoidable:
Stock photos of paint tins and rollers
No exterior work on show
Stuffing keywords into the business name
Showing an unverifiable address
A profile that looks abandoned
Buying reviews or asking for a sudden burst
Never invent the work or the reviews
For the bigger picture on local visibility, our guide on ranking higher on Google Maps covers the signals that move the local pack, and Business Profile optimisation walks through every field worth completing.
Check your decorating profile free
Frequently asked questions
Set your primary category to 'Painter'. If you also hang wallpaper, skim and plaster, or spray finishes, add matching secondary categories such as 'Wallpapering service' or 'Plasterer' where they genuinely apply. The primary category is one of the strongest signals for the searches you show up in, so it should describe the decorating work you most want to be booked for.
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Free tools to help
Free tool
GBP category finder
See the exact Google categories your top competitors use, and pick the right ones.
Free tool
Review link generator
Create a one-tap link that drops customers straight into your Google review box.
Free tool
Review QR code
Turn your review link into a printable QR code for your counter or receipts.